Frequently asked questions
A few answers before you order.
Do I need an account?
No. Order as a guest and track using your order number and mobile number.
Who ships my order?
BizTree packs and ships every parcel, including orders from reseller shops.
Can I change or cancel an order?
Contact us as soon as possible. Signed-in buyers can cancel before shipment. Once shipped, contact us to discuss your options.
Can I return a product?
Contact us within 7 days of delivery. Eligibility and delivery costs must be confirmed with our team.